# Terms of service

These terms govern your use of Inventorious, the inventory, point of sale, HRM and online store software operated by CODEIXLAB. Please read them before you start your trial.

## On this page

1. Who we are and what the service is
2. Accepting these terms
3. Your account and users
4. Free trial and plans
5. Payment, renewal, cancellation and refunds
6. Acceptable use
7. Your data
8. Online store
9. Availability and changes to the service
10. Third-party services
11. Our intellectual property and feedback
12. Suspension and termination
13. Disclaimer
14. Limit of liability
15. Your responsibility for claims
16. Governing law and disputes
17. Changes and general terms
18. Contact

Version 1.1 Last updated: 2026-11-13

This is the original English version. Translations are provided for convenience; if they differ, the English version prevails.

## 1. Who we are and what the service is #

Inventorious is a subscription software service (the "Service") for inventory management, point of sale, purchasing and sales, HRM and an online storefront, offered through our website and mobile apps. It is operated by CODEIXLAB ("we", "us").

The Service is for businesses and professionals. You must not use it mainly for personal, family or household purposes.

## 2. Accepting these terms #

By creating an account, starting a trial, or using the Service you agree to these terms and to our Privacy policy. If you accept for a company, you confirm that you have authority to bind it, and "you" means that company.

You must be at least 18 years old, or the age of legal capacity where you live, to accept these terms.

## 3. Your account and users #

You must give accurate sign-up information and keep it current. You are responsible for your login credentials, for turning on two-factor authentication where you need it, and for everything done under your account.

The account owner and administrators decide who joins the account and what each person can do through roles and permissions. You are responsible for the people you invite and for removing access when they leave.

Tell us at once at support@inventoriouspro.com if you suspect unauthorised access.

## 4. Free trial and plans #

New accounts start with a free trial of 14 days with access to all modules, subject to the product limit shown in the app. No payment card is needed to start the trial.

When the trial ends you must choose a paid plan to keep using the Service. Plans, limits, and prices (in UAE dirhams, AED) are shown on our pricing page and at checkout and may differ by plan.

We may change plans and prices for future billing periods. We will tell you in advance, and a change never affects a period you have already paid for.

## 5. Payment, renewal, cancellation and refunds #

Paid plans are billed in advance, monthly or yearly as you choose, and renew automatically for the same period until you cancel. Card payments are processed by Stripe; we never see or store your full card number. Where offered, offline payment requests are activated after we confirm the payment.

Prices exclude taxes unless stated otherwise at checkout. You are responsible for taxes that apply to you, including UAE value added tax (VAT) where it applies. If you give a tax registration number we show it on your invoice.

You can cancel at any time from the subscription or billing screens of your account. Cancellation takes effect at the end of the period you have paid for, and you keep access until then.

Fees already paid are not refundable, except where the law requires a refund or where we agree otherwise in writing, for example after a billing error. Contact support@inventoriouspro.com within 14 days of a charge if you think it is wrong.

If a payment fails or a subscription ends, your licence expires on its end date. After that, access to the business screens is limited until you renew, and your data is handled as described under suspension and termination.

## 6. Acceptable use #

You agree not to:

- break the law, or use the Service to sell or handle goods or content that are illegal where you or your customers are;
- upload malware, or try to disrupt, probe, overload or bypass the security or limits of the Service;
- access another account or data you are not authorised to see, or share credentials in a way that avoids per-user limits;
- scrape the Service, resell it, or build a competing product from it, except through the API we provide and within its rate limits;
- send spam or deceptive messages through the Service, or use your storefront to defraud customers.

We may suspend access to stop abuse or a security risk. We will try to tell you why and to restore access once the problem is fixed.

## 7. Your data #

You own the data you put into the Service: products, stock, customers, suppliers, orders, payments, staff and payroll records, and files you upload ("Your Data"). We claim no ownership of it.

You give us the right to host, process, back up and display Your Data only as needed to provide and secure the Service and as described in our Privacy policy. For personal data inside Your Data, you are the controller and we are your processor; see the data processing section of the Privacy policy, which forms part of these terms.

You are responsible for having a lawful basis and giving notices to your own customers, suppliers and staff, and for what you enter, including staff attendance, payroll and leave data and customer information collected through your storefront.

You can export your data while your account is active, for example reports as CSV or PDF where your plan includes it, and invoices as PDF. Ask us at support@inventoriouspro.com if you need help with a full export when you leave.

## 8. Online store #

If you turn on an online storefront, you are the seller. You set your prices, taxes, delivery and return terms, and you must follow consumer protection and e-commerce rules that apply to your sales, such as the UAE e-commerce law, and show your own trade licence and contact details to your customers.

We provide the software only. We are not a party to sales between you and your customers and are not responsible for the goods, delivery, refunds or disputes.

## 9. Availability and changes to the service #

We work to keep the Service available and to protect it with backups and monitoring, but we do not promise uninterrupted or error-free operation. Maintenance, third-party outages and events beyond our control may cause downtime. We do not currently offer a service level agreement or service credits unless we agree one in writing.

We improve the Service continually. We may add, change or retire features. If we retire a feature that you rely on in a way that materially reduces what you pay for, we will give reasonable notice.

Keep your own copies of information you must retain by law, for example tax records. The Service helps you manage records but does not replace your own record-keeping duties.

## 10. Third-party services #

The Service works with third-party services such as Stripe for payments, an email delivery provider or your own SMTP server, cloud file storage, Google or Apple sign-in, and push notification services. Their own terms apply to your use of them. We are not responsible for services we do not operate.

## 11. Our intellectual property and feedback #

The Service, its software, design, text and trademarks belong to us or our licensors. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription.

If you send us ideas or feedback, we may use them freely without obligation to you.

## 12. Suspension and termination #

You can stop using the Service and close your account at any time. The owner can delete the account from the account settings; a user can delete their own login, after transferring ownership of any shared team account.

We may suspend or end your access if you materially breach these terms, if you do not pay, or if we must do so by law. We will give notice where we reasonably can.

After your subscription ends or your account is closed, we keep your data for up to 90 days so you can come back or ask for an export, then delete or anonymise it, except what we must keep by law (for example billing and tax records) or in backups until they are overwritten.

Sections that by their nature should continue, such as Your Data, Limit of liability, and Governing law, survive termination.

## 13. Disclaimer #

The Service is provided "as is" and "as available". To the extent permitted by law, we give no warranties other than those that cannot be excluded, including any warranty of fitness for a particular purpose, or that outputs such as reports, stock counts and payroll figures are free of error. You must check them before relying on them for tax, payroll or legal filings.

## 14. Limit of liability #

To the extent permitted by law, we are not liable for indirect or consequential loss, or for loss of profit, revenue, goodwill or data, arising from your use of the Service.

Our total liability for all claims relating to the Service in any 12-month period is limited to the fees you paid us for the Service in the 12 months before the event that gave rise to the claim.

Nothing in these terms limits liability that cannot be limited by law, such as liability for fraud or wilful misconduct.

## 15. Your responsibility for claims #

You will cover reasonable losses we suffer from third-party claims caused by Your Data, your storefront sales, or your breach of these terms or the law.

## 16. Governing law and disputes #

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. The courts of Dubai, United Arab Emirates have exclusive jurisdiction, except that we may seek urgent relief in any court. Please contact us first at support@inventoriouspro.com so that we can try to settle a dispute in good faith.

If you are a consumer and the law of the country where you live gives you rights that cannot be waived, these terms do not take them away.

## 17. Changes and general terms #

We may update these terms. We will change the date and version at the top of this page and, for material changes, tell you by email or in the app before they apply. If you keep using the Service after the effective date you accept the new terms. If you do not agree, you may cancel before then.

These terms and the Privacy policy are the whole agreement between you and us about the Service. If a part is held invalid, the rest stays in force. Not enforcing a right is not a waiver of it. You may not transfer your rights without our consent; we may transfer ours as part of a business transfer.

## 18. Contact #

Questions about these terms: support@inventoriouspro.com.

- **Operator**: CODEIXLAB
- **Email**: support@inventoriouspro.com

[Read the Privacy policy](https://inventoriouspro.com/privacy)

---
source: https://inventoriouspro.com/terms
language: en
modified: 2026-11-13